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Account & devices

Restore your library on a new device

Updated 16 September 2026

New phone, replaced TV, factory reset, sign in, connect, and everything comes back.

  1. Install AnyTV and open it.
  2. Sign in with your email code.
  3. Connect the device with its eight-character code.

Your sources, profiles, favourites, custom lists, hidden channels, renames, category order and watch progress download from your account. You do not re-enter provider logins: they were encrypted with a key your account holds, and they come back with everything else.

If the new device looks empty

Almost always the wrong email. Sign out and sign in with the address you used originally; your library is on that account, not on the new one that address created. See Sign in with an email code.

If the old device is gone

Disconnect it from Devices and choose Erase its library, so a lost or sold device removes your content when it is next opened.

What does not come back

Downloaded files. Offline downloads live on the device that made them. Your list of downloads syncs, the video files do not. Download them again on the new device.

Did this not solve it?

Tell us what you tried. Settings → Support in the app sends sanitised diagnostics along with your message, no credentials, no stream links.

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The IPTV smart player. AnyTV is not affiliated with any content provider and supplies no channels, movies, or media. You bring your own playlist, subscription, or server.