What deletion removes
Deleting your account removes the account itself and the data associated with it on our servers:
- Your sign-in identity, your verified email address and any passkeys, and its link to AnyTV
- Synced library and watch-history backups
- Profiles and avatars
- Registered devices
- Sync namespaces
Transaction records that we are required to keep for fraud prevention and legal compliance, store purchase ledger entries, are retained without any linkage to your identity, in line with our Privacy Policy.
Two ways to delete
- In the app. Open Settings → AnyTV Account → Delete account and confirm.
- On the web, sign in at https://me.anytvapp.com and open the Privacy & data tab. No app install is needed, so this works even if you no longer have the app or the device.
The 7-day grace period
Deletion does not happen immediately. When you request it, your account is scheduled for deletion and the request executes 7 days later. If you change your mind, cancel within that window, in the app on the same account screen, or on the web at https://me.anytvapp.com, and your account and data stay exactly as they were.
Once the window closes, erasure runs automatically and completes within days, always within 30 days of your original request. After that it cannot be undone.
Want a copy of your data first?
Deletion is permanent once it completes. Most of what your account holds is visible before you delete it: your devices, sources, family members, categories, channel customisations and security activity are all listed at https://me.anytvapp.com. If you need a copy of something the account pages do not show, email hello@anytvapp.com before you delete, and we will provide it.
What is not affected
- Data stored on your devices. Playlists and other locally stored data on a device are not touched by account deletion. Remove them on the device itself if you want them gone.
- Store subscriptions. Deleting your account does not cancel a subscription billed through Google Play or the App Store. Cancel the subscription in the store where you purchased it.
- Downloaded files. Offline downloads live on each device. Delete the app on a device to remove them.
Questions
If anything is unclear or you run into trouble deleting your account, contact us at hello@anytvapp.com.